Common Questions

Heating & Cooling FAQ

How often should I change or clean my filters?
Filters should generally be replaced every month when the system is running. Replace filters with the same kind and size as the original filter. If your filter is not disposable, follow the manufacturer instructions for cleaning.
Where is my filter located?
Your air filter should be located in either the blower compartment of the furnace, in an attached filter case, or in a return air grille in a wall of your home. If you cannot find the air filter, contact your local dealer for assistance.
Where can I purchase filters?
We carry most sizes and types of filters. If we don’t have it, we can order it.
What services need to be performed for preventative maintenance on my heating and air conditioning equipment? How often should this maintenance be performed?
We recommend you have preventative maintenance during the winter heating season and the summer cooling season. We offer preventative agreements that include reduced rates on labor and parts and provide priority response.
Should I cover my outdoor unit in the winter?
Covering the unit is not necessary. Air conditioners are manufactured to withstand all possible climate changes. In fact, rain helps keep your unit clean. Of course, because heat pumps run all year long, they should never be covered.
How close to the outdoor unit should I plant shrubs or flowers?
Manufacturers generally agree that plants should not be closer than 18 inches. Air conditioners need intake and exhaust air to operate efficiently. If air cannot circulate, the unit could build up heat and require service.
What are the average life expectancies for heating and air conditioning equipment?
The average expected life of an air conditioner is approximately 15 years. The average expected life of a heat pump is approximately 10 to 12 years, since it operates year round. The average expected life of a gas furnace or air handler may be longer.
Spoiler title
Yes, there are a couple. The first is that you get constant filtering of the air in your home. The second is that because the air is moving, you have a more even temperature throughout the home.
Why do my lights flicker when my air conditioner turns on?
Light flicker associated with the starting of appliances usually does not pose any safety problems and does not damage appliances. Proper wire connections and grounding are necessary to reduce flicker.

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